Shipping Policy

Getting Goodness to Your Doorstep

We know that when you're ordering something for your little one, waiting can feel longer than it should.

That's why we work to get your Good Poshn order packed, dispatched and on its way to you as quickly as possible.

This Shipping Policy applies to purchases made directly through www.goodposhn.com.

 

Where We Ship

Good Poshn currently ships across India and to selected international destinations.

While we aim to make Good Poshn available as widely as possible, delivery availability may depend on your PIN code, country, local courier serviceability and applicable laws or regulations.

For international orders, shipping availability and options will be displayed at checkout wherever available.

 

Order Processing & Dispatch

Most orders are processed and dispatched within 1–2 business days after the order has been successfully placed and confirmed.

Orders placed on Sundays or public holidays may be processed on the following business day.

During periods of high demand, promotional campaigns, product launches or unforeseen operational circumstances, dispatch may take slightly longer. If there is a significant delay, we will make reasonable efforts to keep you informed.

 

Estimated Delivery Timelines

Once dispatched, most domestic orders are typically delivered within 3–7 business days.

Actual delivery timelines may vary depending on:

  • Your delivery location
  • Courier partner availability
  • Weather or other unforeseen circumstances
  • Remote or difficult-to-service locations
  • Public holidays or local disruptions

Delivery timelines displayed on the Website are estimates and are not guaranteed delivery dates.

Orders containing multiple products may, where necessary, be delivered in separate shipments.

 

Shipping Charges

Free Shipping

Free standard shipping on eligible orders above ₹799 within India.

For orders below ₹799, a flat shipping charge of ₹49 will apply.

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Shipping charges for international orders may vary depending on the destination, order size, weight and applicable courier charges. The applicable charges, where available, will be displayed at checkout.

 

Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and serviceable delivery locations within India.

COD availability is determined based on factors including:

  • Delivery location
  • Courier partner serviceability
  • Order value
  • Product availability
  • Internal order verification and fraud-prevention checks

COD may not be available for all PIN codes, products or orders.

For operational and security reasons, Good Poshn reserves the right to restrict or decline COD availability for certain orders.

International orders are not eligible for Cash on Delivery.

 

Order Confirmation

Once you place an order, you will receive an order confirmation through the contact details provided by you.

Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp or other available communication channels.

Please ensure that the email address and mobile number provided at checkout are accurate.

 

Delivery Address

You are responsible for providing a complete and accurate delivery address.

Please double-check:

  • Recipient name
  • House or flat number
  • Street and locality
  • City
  • State
  • PIN code
  • Mobile number

If you need to request a change to your delivery address, please contact us at grow@goodposhn.com or +91 9503781387 as soon as possible.

Address changes may not be possible once an order has been dispatched.

 

Delivery Attempts

Our delivery partners may make multiple attempts to deliver your order.

If an order cannot be delivered because:

  • The address provided is incorrect or incomplete;
  • The recipient is unavailable after reasonable delivery attempts;
  • The customer refuses delivery; or
  • The order is otherwise returned due to circumstances attributable to the customer,

additional shipping charges may apply for re-dispatching the order, where applicable.

 

International Orders

International customers are responsible for ensuring that the products ordered may be legally imported into their country.

Depending on the destination country, your order may be subject to:

  • Customs duties
  • Import taxes
  • VAT or similar taxes
  • Customs clearance charges
  • Other local government charges

Unless explicitly stated otherwise at checkout, such charges are the responsibility of the recipient.

Good Poshn is not responsible for delays caused by customs authorities or for orders that cannot be delivered due to local import restrictions or regulations.

 

Damaged Packages

If your package appears visibly damaged at the time of delivery, we recommend that you:

  1. Take clear photographs of the outer packaging;
  2. Record an unboxing video where possible; and
  3. Contact us within 48 hours of delivery.

Please refer to our Refund & Returns Policy for further details.

 

Need Help?

If you have a question about your order or delivery, we're here to help.

Email: grow@goodposhn.com
Phone / WhatsApp: +91 9503781387
Customer Support Hours: 10:00 AM to 7:00 PM