Last Updated: [12-Sep-2026]

Your Privacy Matters to Us

At Good Poshn, we take privacy seriously.

Our products may be made for growing kids, but our customers are primarily parents, guardians and adults making decisions for their families.

This Privacy Policy explains how NIVA HEALTHGENIX PRIVATE LIMITED, the company behind Good Poshn, collects, uses, stores, shares and protects information when you visit or use www.goodposhn.com.

Who We Are

Good Poshn is owned and operated by:

NIVA HEALTHGENIX PRIVATE LIMITED

H. No. 598, Office No. 2
Costa Dias Building, Old Market Circle
Madel, Margao
South Goa, Goa – 403601
India

CIN: U47720GA2025PTC017503
GSTIN: 30AAKCN7366F1ZF

For privacy-related questions, please contact:

grow@goodposhn.com

Information We Collect

Depending on how you interact with us, we may collect information such as:

Information You Provide Directly

• Name
• Email address
• Mobile number
• Billing address
• Shipping address
• Account login details
• Information required to process an order
• Customer support communications
• Product reviews or feedback
• Information submitted through forms or questionnaires

Account Information

If you create an account on Good Poshn, we may collect and store information required to:

• Create and manage your account;
• Authenticate your access;
• Maintain your saved addresses;
• Display order history;
• Manage subscriptions; and
• Provide customer support.

You may also be able to place an order as a guest, where available.

Payment Information

Payments on Good Poshn may be processed through third-party payment service providers, including Razorpay and other payment methods made available through our website.

We do not intend to directly store complete debit card, credit card or other sensitive payment instrument details on our own systems.

Payment information is processed by the applicable payment provider in accordance with its own applicable terms and privacy practices.

Information We Collect Automatically

When you visit our Website, we may automatically collect certain technical and usage information, including:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Pages visited;
• Products viewed;
• Time spent on pages;
• Referral source;
• Approximate location;
• Website interactions; and
• Cookie and similar technology information.

Cookies, Pixels & Similar Technologies

We may use cookies, pixels, tags and similar technologies to help us:

• Keep the Website functioning properly;
• Remember your preferences;
• Understand how visitors use the Website;
• Improve website performance;
• Measure advertising effectiveness;
• Deliver relevant advertising and marketing communications; and
• Analyse customer journeys.

Depending on how our Website is configured, these technologies may include services associated with:

• Shopify;
• Google Analytics;
• Google Ads;
• Meta Pixel;
• Meta Ads; and
• Other analytics or advertising providers.

You may be able to control certain cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of the Website.

Marketing Communications

Where permitted and appropriate, we may use your contact information to send you:

• Product updates;
• Offers;
• Promotions;
• Educational content;
• Parenting or nutrition-related content;
• Cart reminders;
• Subscription reminders; and
• Other communications relating to Good Poshn.

These communications may be sent through:

• Email;
• SMS;
• WhatsApp; and
• Other communication platforms.

We may use services such as Klaviyo, Mailchimp or other customer relationship and marketing platforms to help manage such communications.

You can opt out of promotional communications at any time by:

• Using the unsubscribe option in an email;
• Following the opt-out instructions in a message; or
• Contacting us at grow@goodposhn.com.

Please note that we may still send important transactional communications relating to your orders, account or subscriptions.

Children's Information

Good Poshn is a children's nutrition brand. However, our Website and purchasing process are intended primarily for parents, guardians and adults.

We do not currently require customers to provide personal information about their children in order to purchase our products.

However, Good Poshn may introduce optional tools, widgets or questionnaires designed to provide general product-related or nutritional information.

Depending on the functionality of such tools, we may collect information voluntarily provided by a parent or guardian, which could include information such as:

• A child's first name;
• Age;
• Gender;
• Dietary preferences; and
• Other information specifically requested by the relevant tool.

We will only collect such information where reasonably required for the purpose clearly communicated to the user.

We strongly recommend that parents and guardians do not submit sensitive personal or medical information about children unless specifically requested by a service and appropriate safeguards and notices are provided.

If Good Poshn introduces tools that collect additional child-related information, this Privacy Policy and the relevant notices may be updated accordingly.

How We Use Your Information

We may use personal information to:

• Process and fulfil orders;
• Process payments;
• Deliver products;
• Provide order updates;
• Manage subscriptions;
• Provide customer support;
• Improve our products and Website;
• Analyse customer behaviour and Website performance;
• Prevent fraud or misuse;
• Respond to questions and requests;
• Send marketing communications where permitted;
• Comply with legal and regulatory obligations; and
• Protect the rights, property and safety of Good Poshn and our customers.

Sharing Your Information

We may share relevant information with trusted third parties where necessary to operate our business.

These may include:

• Shopify and website technology providers;
• Razorpay and other payment providers;
• Courier and logistics partners;
• Email, SMS and WhatsApp communication providers;
• Analytics providers;
• Advertising and marketing platforms;
• Customer relationship management platforms;
• Professional advisors; and
• Government authorities or regulators where required by law.

We do not sell personal information as a standalone commercial product.

International Data Processing

Because some of our service providers may operate internationally, your information may be processed or stored outside the country in which you live, subject to applicable law and the practices of the relevant service provider.

By using our Website, you acknowledge that such processing may occur where permitted by applicable law.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our products and services;
• Maintain customer accounts;
• Process and fulfil orders;
• Meet legal, tax and accounting requirements;
• Resolve disputes;
• Prevent fraud; and
• Enforce our agreements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure.

You are also responsible for maintaining the confidentiality of your account credentials.

Your Choices & Requests

Subject to applicable law, you may contact us to request assistance regarding your personal information, including requests relating to:

• Access;
• Correction;
• Updating information;
• Withdrawal of consent where applicable;
• Deletion, subject to legal and operational requirements; and
• Marketing preferences.

To make a request, contact:

grow@goodposhn.com

We may need to verify your identity before acting on certain requests.

Third-Party Websites

Our Website may contain links to third-party websites, applications or services.

We are not responsible for the privacy practices or content of those third parties.

We encourage you to review their privacy policies before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Website;
• New products or services;
• Changes to our data practices; or
• Changes in applicable law.

The updated version will be posted on this page with a revised "Last Updated" date.

Contact Us

For questions, concerns or requests relating to this Privacy Policy, contact:

Good Poshn
NIVA HEALTHGENIX PRIVATE LIMITED

Email: grow@goodposhn.com
Phone / WhatsApp: +91 9503781387
Customer Support Hours: 10:00 AM to 7:00 PM